Shipping & Returns

Shipping and Return Policy:

Thank you for shopping with our online store! We want to ensure that you have a seamless shopping experience, so please review our shipping and return policies below:

We offer worldwide shipping to various regions. Here are the estimated delivery times for different areas:

United States: 3-5 business days
Mexico:3-5 business days
Spain、France: 3-5 business days
Canada: 7-15 business days
Other European countries: 7-15 business days
Latin America: 20-35 business days

*Please note that these delivery times are estimates and may vary due to factors such as customs clearance, local postal services, and unforeseen circumstances. We will make every effort to ensure that your order is shipped promptly and arrives within the specified timeframe.

Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy. Please keep the following points in mind:

You may return any unused and undamaged item within 30 days of receiving it.
To initiate a return, please contact our customer support team with your order details.
Return shipping costs will be the responsibility of the customer, unless the return is due to a product defect or an error on our part.
Once we receive the returned item, we will process the refund within 3 business days. The refund will be issued to the original payment method.
Please ensure that the returned item is in its original packaging and in the same condition as when you received it.

If you have any questions or need further assistance with shipping or returns, please don't hesitate to contact our customer support team. We are here to help!


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Payment Options:

We accept orders online with Visa, Mastercard, Discover, and American Express. All transactions placed online are secure, using Shopify Secure payment technology to encrypt and protect your information during transit. Once we have processed an order, we safely discard credit card information.


Thank you for choosing our online store. We appreciate your business and hope you enjoy your shopping experience with us.

Best regards,

ChinoEasy Team